Ordering
Ordering Information
Countries We Ship To. Shipping Cost and Delivery Time
We currently accept worldwide orders. Our preferred shipping method is registered air mail and it works well - all our Customers are satisfied. Shipping cost vary depending on order volume. Average order shipping cost is US $10.00 - $20.00
All orders are shipped same or next business day after order authorization. Delivery time is 10 -14 days worldwide.
You may like to contact your nearest post office if you do not receive the mail after waiting for a reasonable length of time as it might have been held in the post office if unclaimed during the initial delivery.
Returns
If you are not satisfied with your purchase you can exchange it within 15 days after order is received. Products are returnable at customer's expense. Customer is paying actual shipping cost for replacement items. Original shipping and handling charges are not refundable.
All returns should be neatly boxed, in new condition and include a return memo indicating date or purchase, order number and reason for return.
In case if customer has received damaged merchandise we will ship replacement item at our cost, restocking fee is not applicable in this case.
Privacy Policy
YOUR PRIVACY IS IMPORTANT TO US.
All personal information submitted by our visitors is used only by umbalagift.com to process orders, which have been placed by our customers; or to answer your inquiries about our products, or services.
We protect your privacy by encrypting all order information, which is sent via secure server to us. All information remains secure.
We strive to treat you the way we want to be treated. We do not sell, rent or transmit personal information to other organizations.
Products Catalogue
We offer ONLY online Retail Products Catalog and Wholesale Distributor Products Catalog, no longer providing a "hard copy" catalogs.
Wholesale Orders
We sell exotic leather products wholesale as well as retail. Please visit our wholesale section of web site for more information on wholesale ordering.